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huion — H610 pro
Published: 2013-11-06 08:59:15 +0000 UTC; Views: 24041; Favourites: 21; Downloads: 0
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Description
Huion H610 Pro -- the new model of the H610
Active Area: 10 x 6.25 ''
Resolution: 5080 LPI (Line Per Inch)
Report Rate: 233RPS
Pen Pressure: 2048 Levels
Express Keys: 8
Function Keys: 16
Reading Height: 0.6''
OS Support: Windows 7, Windows 8, Windows 8.1, Windows 10;Mac OS 10.8 and Mac OS 10.10. or higher
www.amazon.com/Huion-H610PRO-P…
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Comments: 642
I just got the tablet today and I am having the same issue, how did you solve it?
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Make sure you charged the stylus as well! :-}
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Sorry for the late response! I installed both of the drivers available for H610 Pro and switched the USB into a different port. Worked like a charm! Unfortunately, I wasn’t getting any pen pressure so I had to switch back to my Wacom Intuos, but that’s just a usage error probably!
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Thanks for the help, Huion support was able to help me and it turned out that I hadn't enabled the tablet in accessibility, I had only enabled the driver itself. Thank you for the reply anyway though.
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Something I want to know about the pen in general, the driver, anything about this issue.
Windows 10
When I am lightly or forcefully (not breaking) pushing the nib down it constantly left clicks and this issue has been getting on my nerves since i've gotten this tablet before, and I got a new one of the same model and the pens and everything still does this.
When I stop moving the pen whilst drawing, it CUTS the line and stops drawing, for or less than a second when i stop moving with the pen still touching the tablet.
I hope this comment gets full attention, because this issue affects everyone and I really wish there something to stop it completely from interrupting work for me and possibly everyone else. Thank you.
I did uninstall, press the tick for Support PC, i tried the basic stuff. I uninstalled other drivers, disc to online downloading, updating. I just want to know more about how to fix these issues.
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Hi, sorry for the delay getting back to you due to the time difference.
As for the issue you mentioned, please check if the issue still persists in the non-driver installed situation?
Also, does this issue persist in all programs?
Would you mind telling us, has the pen fallen off somewhere?
1) Please change a new pen tip and turn the pen tip;
2) Are there any electronic products nearby? Like laptop or mobile phone? we are not sure if the problem is caused by electromagnetic interference. If yes, please put them away and see if it helps;
3) Uninstall the driver, and try the tablet (without driver) to see if the problem persists. This can help us know if this problem is caused by the driver.
Thank you for your cooperation.
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Hey! I've had my Huion H610 Pro 2048 for around nine months now and it's worked pretty well until today. My drawing tablet's pen won't work, but the drawing tablet itself shows as connected. Also, when I try to charge the pen, the red light that signifies that it is charging won't turn on. So far I've changed the USB port for both the tablet and the charger, reinstalled the driver, tried to charge the pen for a day despite the light not showing, put in a new pen tip, and even reset the driver's settings. None of the results have worked. Any recommendations? Thank you!
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Hi, sorry for the delay getting back to you due to the time difference and weekend.
According to your description, we think this is a pen issue.
To help you fix this issue, please send the following information to service@huion.com:
1. tablet mode+driver version+os;
2. product serial no (on the back if the unit);
3. the purchase link and the order number;
4. detail description of the issue and a video or some images that can show your issue clearly.
Thank you!
👍: 0 ⏩: 0
i've recently gotten a new computer which meant having to install everything to do with my tablet, i downloaded what i needed to from the site and got everything set up. ever since then the undo button has been closing medibang instead of undoing and the lines i draw are delayed and off. this has never happened before and i have no idea how to fix it
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Hello, please provide us with more detail information by filling in the form of the following link so that we can help you further:bit.ly/2J1xYn7
Thanks!
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ive owned this tablet for some time now but i have run into a problem: i didn't use it for some time and didn't charge the pen now ive been charging the pen for over a day and it wont respond to the tablet or anything
the tablet itself isnt lighting up when i press but the buttons on the tablet respond
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Hello, please try the following methods to see if it helps:
1. Try to use another USB cable to charge;
2. Try to use another USB port to charge;
3. Try to use the pen with connecting charging cable;
Thank you!
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after further inspection this seems to be a driver issue and i have reinstalled the drivers multiple times but it still doesnt work
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So today when i went to plug in my tablet,
the light wont turn green and it just wont turn on
my tablet is a Huion H610PRO
serial number is
H610PRO13120369
i believe my driver version is 12.3.7.170420
i was working fine last night, im not sure what happened
it wasnt damaged in any way, nothing has happened to it in that regard
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Hello, please send the following information to service@huion.com:
1. What do you mean by the light won't turn green? Do you mean the light of the tablet or the light of the pen?
2. Tablet model(8192 levels or 2048 levels of pen pressure)+driver version+os+product serial no
3. Have you tried to use another USB cable to connect? If not, please try.
4. Have you tried to use another interface to connect? If not, please try.
5. A video that can show your issue clearly.
Thank you!
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Hey, i have had an issue all day and a half. The cursor doesnt show at all after 5 minutes and no many how many times i restart the laptop, charge the pen, i cant get the cursor to show so i can actually see where ill be colouring or where it is so i can change brushes/size etc
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Hi, thank you for contacting Huion.
We are not sure what issue you are suffering, could you please provide us with the following information so that we can help you further:
1. tablet model+driver version+os+product serial no;
2. does this issue persist in all programs?
Thank you!
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So I have a Huion H610PRO for xmas this past year and last night I halted drawing because my pen died. So I plugged it in like normal and when I took it off today there is, what looks like, battery acid inside my pen/on my chargertip. Not sure how to get a new one. Please help! Thanks!
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Hello, sorry for the late response due to the time difference and weekend.
If you want to purchase a new pen for H610Pro, please check the following link:www.huiontablet.com/all-produc…
Thank you!
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Hello;
I'm having problems with the lift-off-distance (reading height of 0.6"). Each time I lift the pen from the tablet to access a menu that's a distance away, for example creating a new layer in Photoshop CC, the cursor will automatically re-position itself in the middle/centre each time. Any ideas?
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Hello, thank you for contacting us.
Please provide us the following information to service@huion.com so that we can know your issue further and give further assist:
1. tablet model+driver version+product serial no;
2. does this issue persist in all programs or just persist in Photoshop CC? If it only persists in Photoshop CC, please tell us the version you are using.
3. Please send us a video that can show your issue clearly. (it is better to upload to Dropbox or google drive)
Thank you!
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Hello! My H610 Pro Pen light won't stay on while it's charging. I unplugged the charger a couple times and reconnected it to see if the light would turn on and it would for a bit but then it'll turn off. I unplugged it to see if it was done charging and tried to draw but it was still dead. Pls help me :^((
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Hello, thank you very much for contacting us.
For your issue, please provide us with more detail information so that we can help you further.
Please fill in the form of the following link to provide us the detail information:bit.ly/2J1xYn7
Thank you !
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ive been charging the pen for over 2 hours, but the red light still shows that it's charging. is it fully charged still?
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Hello, please send us the following information to service@huion.com so that we can help you further:
1. Tablet model+driver version+os;
2. product serial no(on the back of the unit);
3. purchase link and your order no;
4. a video that can show your issue clearly(please upload to dropbox or googledrive).
Thank you!
👍: 0 ⏩: 0
Hi so I've been using my tablet a lot recently but now all of a sudden the tablet is completely unresponsive, none of the buttons will work or the contact with pen, the green light does not turn on unless I plug it in, it flashes green for a split second then is completely dead again, please any help ?
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Hello, please try to fill in the form of the following link so that we can help you further:bit.ly/2J1xYn7
Thank you!
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hiya, this just happend last night. i'm having a problem with my pen because it won't respond to the tablet, tablet's working fine along with the buttons and the LED flashes as well besides not flashing when i put the pen on it. the red light does still show up when i put the charger in it. usually it was always been usable and right now it's fully charged but it became unresponsive to the surface last night.
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Hello, we need more detail info so that we can help you further, please fill in the form of the following link:bit.ly/2J1xYn7
Thank you!
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Hi there! Love this tablet but I'm having difficulty with the pen; it works while plugged in and directly after completing a full charge but for some reason seems to drain power when I'm not using it so every time I go to use it I have to have it plugged in again. It's kind of a pain to have to use the pen while it's connected via USB as the cord gets in the way and it definitely seems like an issue and not a feature, so I was hoping I might be able to get some support as to what is going on and how to prevent my pen from losing charge while not in use. I've tried uninstalling and reinstalling the driver and the other typical fixes but to no avail :c
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Hello, we need to know more information of your issue so that we can help you further.
Please fill in the form of the following link:bit.ly/2J1xYn7 .
Thank you !
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Hi! I've been having problems with my pen. I have to press really hard so it works, and the only way it works without pressing hard is if I keep it connected to the charger. At first I thought it was because it wasn't fully charged, but no matter how much hours every day I leave it alone charging itself the red light doens't turn off and I still can't use it properly if it's not connected to the charger.
And now I'm having problems with the charger cable because it won't connect properly to the pen. Please help, I don't want to have to buy another pen again!
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Hello, to help you further, please filling the form of the following link:bit.ly/2J1xYn7
Thank you very much for your cooperation!
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Hi! So my pen has been acting strange lately and doesn't want to cooperate with me, whenever I draw, the cursor starts to glitch, like it starts to move a slight bit, Then when I move it around at times, it only moves vertically instead of horizontally, like if there were a wall blocking one side of the screen. Please help!
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Hello, please send the following information to service@huion.com:
1. Tablet model+driver version+os
2. Product serial no
3. Does this issue persist in all program or one pragram? If it just persist in one program, please tell us the version of the program.
4 A video that can show your issue clearly (please upload to dropbox or googledrive)
Thank you!
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Hi! I was using my tablet last night when my pen stopped responding all of a sudden. I'm not sure what to do, and the buttons still work, so I know it doesn't have anything to do with the tablet, just the pen. I've tried plugging up the pen but no red light turns on, I've reinstalled the driver, I've changed the nib and I've restarted my computer. Any ideas as to what I can do to fix it?
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Hello, would you mind telling us if the light flashes briefly or not when:
1) You plug the tablet in;
2) The pen touches the tablet surface;
3) Press the button beside the tablet;
Did you charge the pen? If yes, does it light up when the pen is charging? After fully charged, does the light disappear?
Could you please try the below methods to see if it helps:
1) Please charge the pen to make sure that it is in full charged;
2) If it can not be used after full charged, please try to use the pen with connecting charging cable;
3) Please try to change another USB cable or port;
Thank you!
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I finally decided to figure out how to configure the buttons on my h610pro. But now my pen wont work on GIMP canvas. It can literally do everything except do what its supposed to - draw. Its so frustrating, please help if you can.
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Hello,please try to run the driver and software as administrator to see if it can help.
Thank you!
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hey there! my tablets been working fine until recently— the pen pressure stopped working entirely and lines are rather shaky. would you happen to know how to fix this? thank you!
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Hello, please tell us more details so that we can provide some methods to fix your issue:
1. tablet model+ driver version + OS+product serial no.
2. does this issue persist in one program or all program? If it just persist in one program, please tell us the version of that program.
3. please send us a video that can show your issue clearly(please upload the video to dropbox or google drive)
Thank you!
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should i send all this info in an email or just on this comment? if in an email, whom would i be emailing it to?
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Hello, sorry for the delay getting back to you due to the weekend and time difference.
Please send the required information to service@huion.com so that we can help you further.
Thank you!
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Hey, quick question about how the tablet pen detection works: Is it supposed to stop receiving input if you stop moving the pen while on the touchscreen? I've noticed that if I just hold the pen in place that it stops picking up the pen input, despite hitting the screen.
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Hello, can you send a video that can show your issue clearly?(Please send the video to service@huion.com)
Also please send us the following information:
tablet model+driver version+OS+does this issue persist in any program? If so, please tell us the program.
Thank you very much!
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I have a Huion H610 Pro, I'm trying to recharge the pen. Its well plugged but the red light doesn't turn on. What's wrong?
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Hello, kindly tell you that if the pen has got fully charged, then the red light will not turn on.
So,please confirm that the pen is in fully charged or not.
If the pen has just run out of power, please tell us:
1. can you use the pen normally before you charge the pen?
2. if the pen cannot work before you charge the pen, can you use the pen in the condition of connecting with the charging cable?
Looking forward to your reply.
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i ordered huion tablet 1060 plus . i got the delievery today vis amazon . Pen is not working at all when the charging cable is unplugged . please look into matter
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Hi, does the pen get fully charge?
Can you please send the following information to service@huion.com so that we can help you further:
tablet model +driver version+os+product serial no. + the link you purchased the tablet+ a video that can show your issue.
Thank you very much!
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Can the h610pro pen be compatible with the old H610?
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